Why You Might See “No data available for this chart”

When building or viewing dashboards in Explo, you may occasionally see the message:

"No data available for this chart"

This message appears when no rows of data are returned for that specific chart. It doesn’t necessarily mean something is broken — it often means the chart’s data query is coming back empty.

Common Reasons

1. No matching data in your source

   • The dataset or table powering the chart may not contain any records that match the chart’s query.

   • For example, if your underlying data table is empty, the chart will also display no data.

2. Filters removing all data

   • Applied filters (either at the dashboard level or the chart level) may be excluding all available records.

   • For instance, if you filter by a date range where no transactions occurred, the chart will show “No data available.”

How to Troubleshoot

1. Check your data source

   • Open the underlying dataset to confirm that records exist for the dimensions and measures the chart is using.

   • If the dataset is empty, you may need to update or refresh your source.

2. Review applied filters

   • Check if dashboard-level or chart-level filters are overly restrictive.

   • Try temporarily removing filters to see if data appears.

3. Confirm date ranges

   • Date filters are a common cause of empty charts. Make sure your selected range includes dates where data exists.